Sessions must be canceled or rescheduled at least 48 hours in advance to avoid being charged the full session fee. This includes cancellations made even a few minutes within the 48-hour window.
For Friday, Saturday, or Sunday appointments, please notify both the administrative office (813-520-2807) and your therapist directly.
While reminder messages may be sent 24 hours before your appointment, these are only courtesy reminders and do not extend the cancellation window.
Emergencies: If you experience an emergency, you will not be charged as long as you reschedule within 5 business days.
If we must cancel: Should your therapist need to cancel with less than 48 hours’ notice (outside of an emergency), your next session will be free of charge.